Delivery and Returns

Yola Delivery and Returns Policy (valid as of 9th October 2024)

DELIVERY
We provide FREE UK DELIVERY on all orders over £10!
Order BEFORE 4pm Monday to Friday for same day dispatch unless it contains “out of stock” products. Shipping within UK normally takes 1-3 working days, however this is not always guaranteed and up to 15 working days should be allowed as per Royal Mail delivery guidelines. 

	Royal Mail 1st Class (within UK)
Up to £10	£2
£10 and over	FREE

 

RETURNS

Once shipped, goods can only be returned if they are deemed to be damaged or faulty.

It is your responsibility to inspect the goods immediately upon receipt and shall notify us within 24 hours if the goods are damaged or do not comply with the terms of the order.

If you do not notify us within 24 hours, this will be deemed as acceptance of the goods.

If you are returning products due to a fault, we will carry out a full investigation, and where we agree that the goods are faulty, you will be refunded, in full.